Privacy Policy

PayMonk Privacy Policy

Agreement

PayMonk is a trading name and Brand of ACTAS Technologies Private Limited, hereinafter referred to as “PayMonk”. This Agreement is a legal agreement between you and Paymonk governing your use of Paymonk software, solutions and services whereby Paymonk shall provide aggregate payment gateway solutions to you for further onboarding merchants to sell Products and/or collecting money for a specified purpose.

When you use Paymonk Technology Services provided by us, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Agreement and shall be considered as part and parcel of this Agreement. The Privacy Policy and the Disclaimer form a part of this Agreement. We reserve the right, at our sole discretion, to change, modify, add or remove portions of this Agreement at any time without any prior written notice to you. It is your responsibility to review this Agreement periodically for updates/ changes. Your continued use of Paymonk Services following the posting of changes will mean that you accept and agree to the revisions.

We may also use information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

Registration

You must register with us in order to open a Paymonk Account and use Paymonk Services. We allow both individuals and Legal Entities to register with Paymonk. Without any legal obligation to do so, we require certain information from you, as laid out in the registration form, to permit the use of Paymonk Services. You must provide accurate and complete information. In addition, you must keep the information that you provide up-to-date at all times.

Refunds and Returns Policy

We do not sell any software online. All our services and technology platforms will be under separate agreement. All refund and return policies shall be governed by respective agreements.

Disclosures and Notices

You agree that Paymonk can provide disclosures and notices required by law and other information about your Paymonk Account to you electronically by posting it on our website, or by e-mailing it to the email address provided by you at the time of registration. You also agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with paper copies. Such disclosures and notices are considered received by you within 24 hours of the time posted to our website, or within 24 hours of the time emailed to you unless we receive notice that the email was not delivered.

Disclaimer

Paymonk will make all reasonable efforts to provide uninterrupted technology subject to down time and regular maintenance. However, notwithstanding anything in this Agreement, the Paymonk Site, Paymonk Services may not be uninterrupted or error free or free from any virus or other malicious, destructive or corrupting code, program or macro and Paymonk disclaim all warranties, express or implied, written or oral, including but not limited to warranties of merchantability and fitness of the services for a particular purpose. Although Paymonk adopts security measures it considers appropriate for the offer of the Paymonk Solutions, it does not assure or guarantee that no person will overcome or subvert the security measures and gain unauthorized access to the Paymonk Platform or your/ Customer data. Paymonk shall not be responsible or liable if any unauthorized person hacks into or gains access to the Paymonk Service or to your Paymonk Account.

The Paymonk Privacy Center makes it easy to find information on privacy topics, including your choices about how we collect and use your information.

PayMonk.com is committed to ensure that privacy is protected for its customers. This Privacy Policy explains how we use the information we collect about you and processes we have in place to safeguard your privacy. By visiting the website of PayMonk.com and/or by becoming a member you accept the provisions of this Privacy Policy. If you do not agree to our Privacy Policy please refrain from using or accessing our website.

Collection and use of Information

When you register to become a member of PayMonk.com we need to know your name, phone and e-mail address. For the purchase of a product or service we additionally need to know your billing and shipping address and alternate telephone number. Such information as well as payment related information allows us to process your registration and/or purchase respectively. The relevant information then is used by us, our agents and/or sub-contractors to process your purchase, to answer your requests and questions. It is also used to inform you of our campaigns and to communicate with you on any matter relating to the conduct of your account or the use of the website in general. By accepting the Terms and Conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, you may opt out of the receipt of certain communications in your account.

We may also use information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

While you are not required to submit any information to our website, if you do not provide the requested information, you may not be able to access or use some of the features and functions of our website and we may not be able to provide you with certain services. In providing our members with services or complying with legal or commercial requirements, we may disclose personal information to selected third parties.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience: Your information helps us to better respond to your individual needs.
  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
Google Analytics

This website may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Minor and children

Minor and Children are not eligible to use our website and we ask that minors (under the age of 18) do not submit any personal information to us. If you are under the age of 18, you cannot become a member and/or purchase any items on our website.

Cookies

We do not use Cookies.

Your Information is Protected

PayMonk.com has put in place various security procedures to protect your information. However, please be advised that the internet is not a secure medium. PayMonk protects your personal information when you transact business on our website and we also keep your information confidential.

Consent

By submitting your information you expressly consent to the use of that information as set out in this privacy policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of our website will signify that you agree to any such changes.